Customer Service

Transportation Development would like to take this opportunity to seek your feedback on how we are doing and how we can improve to serve you and our community better. Thank you for taking a moment to provide us your thoughts.

PLEASE FILL IN THIS FORM TO SEND US YOUR FEEDBACK (CLICK HERE FOR FORM)
Fields marked with an asterisk (*) are required

* Project or Street Name:


About exceptional service

Please provide detailed information on how Transportation Development exceeded your expectations.



About improving services

Tell us what activity, process, or service you think could be improved at Transportation Development.


Please rate the following

Courteous Attitude:

Poor

Fair

Good

Excellent

Responsiveness:

Poor

Fair

Good

Excellent

Employee's Knowledge:

Poor

Fair

Good

Excellent

Project Site Cleanliness:

Poor

Fair

Good

Excellent

Overall Rating:

Poor

Fair

Good

Excellent


Please answer the following as to how the service was provided

Do you believe the service performed was effective?
YES or NO. If no, please explain.



Do you believe that you were properly informed of the service?
YES or NO. If no, please explain.



Do you believe that we provided a timely response to your inquiry?
YES or NO. If no, please explain.


Do you believe that we adequately followed-up to your inquiry?
YES or NO. If no, please explain.



Do you believe that the condition of the project site was orderly while work was performed? YES or NO. If no, please explain.



Do you believe that the project provided a positive impact to the community?
YES or NO. If no, please explain.


Please provide us with your contact information. We may contact you with additional questions regarding your comments.

* Name:


* Address:

* Phone:


* Email:



Submitted on: Friday March 24, 2017
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Frequently Asked Questions

1) What is the Transportation main office address and phone number?

Transportation Development
Charleston County Government
4045 Bridge View Drive, Suite C204
North Charleston, SC 29405

Phone: 843.202.6140

2) Where do I go to find information on projects?

Please see our projects page for more information regarding your project of interest or feel free to call our office at 202-6140 to speak with the Project Manager assigned. We look forward to providing you with the information you are seeking.

3) How does Charleston County Transportation Committee (CCTC) choose which projects to fund?

The CCTC will accept project requests on a regular basis from the SCDOT, local governments, citizens, or other groups. All requests will be routed for prioritizing to the governmental entity having jurisdiction at that location and to also identify perpetual maintenance responsibilities. Each requested governmental entity will have the responsibility to prioritize its list of requested projects and submit that list to the CCTC for funding consideration.

The CCTC will evaluate and compare each governmental entity's project requests. New construction project requests will be evaluated on an individual merit basis. Each request evaluated by the CCTC must meet certain criteria, such as acceptance by a governmental agency for perpetual maintenance; the requested project is within the public domain, etc.

The CCTC will discuss publicly the other intangible factor's that would be subject to individual member's discretion and scrutiny.

Through this procedure, the CCTC will generate and fund a singular list of prioritized projects that coincides with the Transportation Plan budgetary and funding allotments as previously presented which will hopefully improve transportation quality in Charleston County. For more information please see the CCTC October 2009 Transportation Plan and Accomplishments.

4) How do I access Comcast C2 Transportation Sales Tax Program Shows?

The show airs every Saturday at 11 a.m. and 6 p.m. on Comcast, channel 60. To view the latest show please click here.

5) How long will this project take to complete?

There are many factors to take into consideration when determining the length of time it will take to complete a project such as the scope and length of the project, environmental impacts such as weather constraints, etc. For more information about a specific project of interest please contact our office at (843) 202-6140 to speak to the project manager assigned. We look forward to hearing from you and answering your questions.

6) What is the county non-standard road (CNSR) program?

County non-standard roads are a class of roads formerly known as community roads, which are being brought into the County maintenance system as directed by Charleston County Council. For more information regarding the non-standard road program please contact the Charleston County Public Works Department at (843)745-8816.

7) How do I get a street sign for my road?

Please submit your request to the Charleston County Public Works Department at (843)202-7600 ext 9. They will be happy to assist you further.

8) How do I leave a general comment about a project under construction?

Feel free to contact our office at (843)202-6140 to speak to the Project Manager or fill out our Question & Comment form for your convenience.